Instant Messaging(IM) and Voice over IP (VoIP) are the new trend in digital communication; IM is a form of electronic communication which involves immediate correspondence between two or more users who are all online simultaneously, while VoIP is a protocol that allows the transmission of voice over Internet/intranet networks by using IP encoding.
Yet, Microsoft provides today Office Communications Server (OCS); an enterprise-ready IM, presence, conferencing, and VoIP telephony in a fully integrated unified communications solution.
Edarat Group services include design and implementation of:
- Unified Messaging (UM) systems to provide one centralized mailbox for all Email, Voice and Fax messages. (All message types can be viewed, replied to, saved or deleted in the some Inbox using a familiar message management system such as Microsoft Outlook).
- Integration of OCS with IP Telephony systems.
- Integration of OCS with Microsoft Exchange 2003 / 2007.
- Provide multimedia conferencing for internal and external users.