Organizations expect to have secure and reliable applications and services, with an expectation that no data unavailability or loss will occur at any period of time. The key to ensure such a quality of IT services lies in a management infrastructure that can be used to create a dynamic system through the use of Change Configuration Management (CCM) and Operations Management (OM) functions.Edarat Group Solution Architects and Consultants have a long experience in products and services to implement dynamic system that exhibits some or all of the following attributes:
- System monitoring with automated fault notification.
- Central Management and administration of systems.
- System integrity is guaranteed with the use of an integrated and enforced security policy.
- Automated installation, configuration and maintenance of applications and operating systems on workstations with the ability to customize the users’ environment (e.g. the “Look and feel” of each PC).
- Automated distribution, auditing, installation and un-installation of patches, updates, licenses and applications.
- Remote Support and troubleshooting of problems for End-Users.